Key Responsibilities:

The role of the Support worker supports the independence and wellbeing of clients by providing a high standard of care. The position will be expected to fulfil the roster they have agreed to and provide assistance to all Customer clients.  The work may be in the client’s home or a facility. 

All shifts will have a set time and purpose as defined in the Care Plan, support plans and may include:

• In home support, including general housekeeping
• Personal Care, supporting the client with their hygiene routine
• Respite, keeping the client safe and occupied to relieve the family carer
• Transport, providing safe transportation for clients
• Shopping, both unaccompanied and accompanied
• Community Access and social support, transportation to outings and therapy experiences
• Skills development for the participant to promote independent living and skills

During support Schedule support workers are expected to :

• Observe WorkPath Solutions values
• Actively support the client to maintain their independence
• Provide some positive social interaction for the client
• Report any concerns or incidents to the office immediately
• Support the client with dignity, confidentially and courtesy
• Consistently observe all First Support Australia Policies and Procedures
• Comply with the client’s Care Plan, Behaviour support plans , NDIS plan and support plans , which may include working towards achieving client goals
• Keep all material and information related to clients, WorkPath Solutions , and staff confidential and to dispose of this accordingly

SELECTION CRITERIA – CAPABILITIES 

All selection criteria listed below are specific to this role, and must be addressed by applicants for this position. 

1.   Qualifications

• Minimum Relevant Australian qualification including Dioloma in Disability & Aged Care, HACC or related qualification may be considered
• Australian Nursing, overseas qualifications will be taken into consideration
• Unqualified applicants or those currently studying a relevant qualification will be considered for limited duties according to skills and experience

2.   Mandatory

• Current Clear Police Check, less than 12 months old
• NDIS Worker screening check
• Current Level 2 First Aid and CPR
• Current Working with Children’s check
• NDIS Quality and safeguarding commission Orientation module
• Assist Client with medication certificate
• Manual handling certificate
• Qualification as above
• Physically fit and available to work up to 30 minutes’ drive from home
• Clean, neat, tidy and willing to comply with Customer dress code
• Ability to understand and follow directions, policies and procedures from a supervisor at Customer
• Ability and willingness to recognise and report any circumstances of potential risk to clients and care workers
• Clear communication skills
• All support Workers must undergo through the Disability workers exclusion scheme DWES and must return the clear results

3.   Transport

• A reliable car and Australian Drivers Licence
• Applicants with an overseas licence will be considered but unable to drive clients
• In some circumstances, work  may be available for care workers without a car, this would be discussed before interview

4.   Motivation

• An interest in supporting the independence of people in the community
• Ability to build a sensitive, considerate and professional relationship with clients
• Understanding of the concept and importance of confidentiality
• Respectful and courteous
• Well organised, consistent and reliable

5.   Availability

• Support workers need to be available to work within their own locality and able to drive approximately 30 minutes to complete a shift
• Support Workers’ availability needs to match the needs of clients